Our products have a ninety-day warranty from the original purchase date with proof of purchase from an authorized reseller.
To begin a warranty claim, write your full name and the current date (month/day/year) on a piece of paper and place your case near it. Take a quality photo of the case, honing in on the damaged area, being sure to capture your name and date in the photo also.

Next, email inquiries@slicklizarddesign.com with the following:

  • Your photo of the damaged case (showing your name and date as described above)
  • A copy of your purchase receipt showing store name or Slick Lizard Design order number
  • A brief description of the issue
  • Your ship-to address, phone number and email address
  • A full description of your case, including device type, product name and color. For example – iPad 2/SL8 Tablet Edition/Camo.

Providing all of the information above will help expedite the review of your claim. We will evaluate your claim (typically within 7-10 business days) to determine if it qualifies for a warranty replacement under our Limited Warranty and will contact you via email regarding the status of the claim.